Network Support Technician
Qovo Solutions
Winter 2024 – Spring 2025
Morgan Hill, CA
- Installed, configured, and supported enterprise-grade Avigilon IP camera systems across commercial sites, ensuring optimal coverage and network integration.
- Diagnosed complex network issues using Wireshark and Avigilon Control Center, resolving connectivity, performance, and routing problems in client environments.
- Managed IP configurations, VLAN setup, and port-forwarding rules to ensure secure remote access and scalability on Linux systems.
- Independently implemented a software-defined router using POX and Mininet for real-world enterprise network environments.
- Developed and enforced advanced traffic control policies based on TCP, UDP, and ICMP protocols to restrict or permit communication between segmented subnets.
- Validated firewall and routing logic through automated and live demonstrations, showcasing robust handling of protocol-specific behavior and access controls.